With the holidays quickly approaching and Nimble Sports products in high demand, we want to ensure you and your loved ones have the best experience when ordering mats, beams and everything in between. Here are some tips and FAQs to make sure you have the best experience shopping with Nimble:
When should I order?
Order early to ensure availability. End of November is ideal!
What age range are Nimble Sports gymnastics equipment made for?
The equipment is based on a gymnasts ability/weight. Gymnasts should be at levels 1-4 and weigh less and 100 lbs for horizontal bars and less than 150lbs for balance beams.
Can I use these items outside?
Our gymnastics equipment is intended for indoor use as they aren’t protected against severe weather.
What should I do when my package arrives?
We know in the Fall and Winter months many of our products are purchased as gifts, so please be sure the check your entire order as soon as it arrives to ensure the contents are what you ordered. Take care when opening packages with sharp objects, as razor blades and scissors could potentially damage the products.
This is a gift. Will the package come unmarked?
The boxes do not show a logo and are unmarked. Although the shipping label will say “Nimble Sports.” So hopefully your little one doesn’t Google us and spoil the surprise.
When will I receive my item?
We ship out of Michigan, you should receive your order in around 1-5 business days depending on your location. Please ship to a residential address, if you’re trying to hide the package from the gift recipient, send to a friend or family member, not a business address.
Can I ship to another country other than Canada or the United States?
Yes, please contact us in regards to pricing.
How difficult is it to set up my equipment?
Not hard at all!
A balance beam needs a power drill or a phillips screwdriver.
Horizontal bars will need 2 & 9/16th wrenches and a phillips screwdriver.
Gymnastics mats require no assembly.
What is your return policy?
Returns are accepted within 14 days of shipment date.
Will not refund shipping.
A refurbish charge may apply on all opened returned items.
If item is damaged in shipping we will replace and pick up old item.
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